Measurement is designed in from the start: define the intended outcome, establish appropriate baseline information where possible, distinguish process measures from outcome measures, and re-measure to see what actually changed. Programme-level measurement is reported in aggregate under privacy safeguards.
It cannot establish that a change caused a business outcome. Selection, baseline differences, missing data and small groups all limit interpretation. Basilia does not promise reduced absenteeism, increased productivity, improved profit or a return on investment, and states the causal limits of any measure honestly.
Where external evidence is discussed, its population and measurement limits are stated and it is not presented as a Basilia result.
Basilia's organisational measurement methods, including the Basilia Organisational Capacity Index, are still being developed. Basilia does not present the Capacity Index as validated, and does not claim validated thresholds, benchmarks, predictive validity or certification. No composite measure is presented as validated or predictive.